After selecting the item "I have Office installed, but I'm having trouble installing it." And click "Next".ģ. Select the "Office" item in it and click "Next".Ģ. Launch the shortcut of the installed utility and the main menu appears. The utility will find your installed Microsoft Office application and remove all its remnants.ĭownload: Microsoft Support and Recovery Assistantġ. In all cases, the official Microsoft technical support recommends deleting applications using the official Microsoft Office removal utility - Microsoft Support and Recovery Assistant. It also happens that the Microsoft Office application is not deleted by standard methods, or if reinstalling the application does not fix errors. If I’d run this at the start of the Office 2016 deployment during testing, it would have given me a better idea of potential issues that might come up.Sometimes it may happen that when installing any application (any version) of Microsoft Office, you may get various errors, or errors come out when activating the application itself. This tells you how to toggle that setting if you’d rather the deleted items go to the other person’s mailbox, which removes the need for the delegate to have access to someone else’s deleted items. I had noticed in Outlook 2016 by default, that users had sometimes mentioned they could no longer delete items from mailboxes they only had Inbox access to, and I assumed this was a change in behavior from Outlook 2010. The link goes here which then goes into details about the problem. But, from the results I see, I’d say everyone should run this tool regardless!įor example, my scan came up with this as one of the issues found: It takes a few minutes to run, but will identify a bunch of possible issues you may have. The article above has a step by step guide for scanning Outlook for problems.
I was just made aware of this useful tool by Microsoft Support – the Microsoft Support and Recovery Assistant for Office 365 (also known as ‘SaRA’).Įven better, it’s not just for Office 365, other Office products can be scanned using this tool such as Outlook in Office 2010, 20.
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